Customers issue a return request using your current RMA system.
Returned items are listed in Uturn’s virtual warehouse where you can manage them, set reselling rules, and get insightful data from a single, intuitive dashboard.
Our AI matching engine shows returned items only to the most relevant customers based on their locale, preferences and behavior.
UTurn's Smart widgets provide maximum conversion at minimum exposure. Customers can add Re: Turn items to the shopping cart to their regular Checkout!
The sold return item is sent to a local customer directly, cutting down on shipping and logistics costs. Items that aren’t sold go back to your warehouse.
As a Shopify return app, UTurn seamlessly integrates with your Shopify platform and returns process, keeping your returns experience untouched.
Returned items that aren’t purchased get shipped right backto your warehouse, just as it does today.
From out-of-stock to after-purchase, you decide which widgetsto use, where they sit on your website, and who sees them.
Match available returns to the most relevant customers without disrupting your current sales funnel.
Widgets adapt to your brand’s look and feel. There’s no needto customize unless you want to.
Decide which returned items to put back on sale and at what discount. You choose which returned items go back on sale, at what discount and their margins.
Get all the data and insights you need to make fast decisions for maximum impact on your recovery rate.
Your customer’s care about the environment. Now, you can offer them a sustainable return experience that reduces their carbon footprint. Furthermore, they will be able to shop your website and help the environment by doing so. Buying returned items is the only form of shopping that actually reduces waste in the process.Find out how
Shorter time from return to resell means your revenue grows by up to 85% (per returned item).
Since returns get shipped to local customers, there’s no need for them to enter the reverse logistics funnel, which means you pay less.
Plug and play with your eCommerce platform and returns process, keeping the customer experience the same as it is now.
The virtual warehouse keeps you in control of pricing, discounts, shipping policies & sales channels.
UTurn helps reduce waste, CO2 and carbon footprints, making it better for the environment than traditional returns.
Get a real-time overview of returns so you can stay in the know, and make changes that positively affect your KPIs.
UTurns simplifies the process by providing full integration to all your logistic options & couriers.